As an Amazon customer, you have probably purchased items from the Warehouse. The giant online marketplace created this service to help manage returned, damaged, and refurbished items. It is unclear when Amazon launched this service but it appears to have been very successful right from the get-go.
As a Prime member, I am guilty of taking advantage of the Amazon Warehouse Deals as well. My first purchase, a computer table went pretty well with the exception of a tiny missing screw. I just happened to have a similar screw on hand. No big deal, right since 50% was slashed off the retail price? I could see how an Amazon inspector could miss a tiny screw, so I never gave it a second thought.
As time goes on, I continued to purchase from the Warehouse Deals. My first bad experience was about a year ago when I purchased a Pet Gear No-Zip Jogger for my miniature dachshunds who only weigh a combined 40 pounds. The stroller arrived in pretty good condition, with all the bells and whistles. I was a happy camper to have a safe place to keep my furbabies while I jogged around the park. My happiness soon faded away when the material (600 Denier) began to rip apart.
Pet Gear claimed the buggy would support up to 75 pounds but this wasn’t the case at all. I contacted Pet Gear to request a replacement cover. The representative said, “Pet Gear does not cover items from the Amazon Warehouse Deals”. These buggies ain’t cheap, even in Amazon Warehouse Deals. I still paid around $150 for it and couldn’t understand why the company refused to warranty it. It also didn’t help that Pet Gear said they did not cover this specific component. Go figure.
To temporarily remedy the issue, I utilized Flex Tape to seal the entire bottom platform. I still have the buggy, Flex Tape and all. It looks like crap but it works flawlessly otherwise.
I put this out of mind and decided to give Amazon Warehouse Deals a second chance. This time I purchased a computer case that saved me about $10. I spend about two hours installing all of the computer components in the case only to discover that the On/Off switch was bad. I spend hours and hours trying to troubleshoot the problem.
I went to Best Buy to buy a new power supply and everything. It was a frigging headache. I contacted Apevia and once again was told that Amazon Warehouse Deals were not covered under warranty. Apevia did give me a break and sent me a new power switch which I have never installed. Luckily, other Amazon buyers got stiffed and they had posted a solution in the reviews. So, I found a solid workaround.
What I am trying to get at here is Amazon Warehouse Deals are not what they once were. If you compare the discount with the retail price, you can save about $10 that is if you are lucky. So, you must ask yourself if it is worth the risk. Most brands are no longer covering items purchased from Amazon Warehouse. Amazon workers are no longer inspecting returns to the max. And, the discount is minimal compared to the retail price.
If you had a similar experience, please feel free to share on the Nayzayerz public forum.