KicksCrew is an e-commerce footwear vendor. The product line includes brand-name footwear.
About The Vendor
The About Us claims the vendor is based in Hong Kong. The vendor “Kicks-Crew Company Limited” claims its product line is genuine and its website was endorsed by Complex. KicksCrew claims to be listed in the Top 20 Worldwide Legit Sites. A Google search did not validate these claims.
The Contact Us page provides the phone number +852 28111120 and address, Flat D, 13/F, Southeast Industrial Building, 611-619 Castle Peak Road, Tsuen Wan, NT, Hong Kong.
A business search via the Hong Kong government ICRIS Cyber Search Centre validated Kicks-Crew Company Limited as a “live” private company limited by shares.
KicksCrew Trustpilot Reviews
KicksCrew has a mixture of 1- and 5-star customer reviews. The 1-star reviews are regarding poor customer service, delivery issues, missing tracking numbers, defective footwear, return/refund issues, overpriced goods, and knockoff claims.
BBB Kicks Crew Store “Kickscrewstore.com”
The filing utilizes the address 2101 Wollam St., Los Angeles, CA 90065. The BBB rating is an “F” and the customer rating is 1-star out of 5. The complaints are regarding poor quality footwear, refund issues, and non-deliverable orders.
It is unclear if the two websites are associated, but it is possible since the domains and customer complaints/reviews are very similar. Zillow connects the Los Angeles address to a 4-bedroom home.
A business search via the California Secretary of State website did not render results for the Kicks Crew Store.
The domain was registered on August 6, 2009. The registrant is concealed from public view.
Google Image Search
A Google Image Search connects KicksCrew footwear images with various websites, including aspenningeria.com, stationgallery.com, fotomagazin.de, and europabio.org. When you click on the link for each of the domains, you are taken to a homepage for Reactrun “reactrun.com.”
Also in the Google search results, kickscrew.com, which is quite strange.
Aspennigeria.com was registered on October 1, 2013, to The Endurance International Group INC. Stationgallery.com was registered on May 29, 2010, to Hayman Design. Each domain has a unique registrant contact, even though they are all connected to Reactrun.
Afterword – KicksCrew Scam – Kicks Crew Scam
Is KicksCrew a scam? Kicks-Crew Company Limited is a registered business in Hong Kong. However, this does not necessarily mean the website is connected to Kicks-Crew. Yes, the content claims there is a connection, but there is no evidence to link the two.
The 1-star Trustpilot reviews are overshadowed by what looks like 5-star fake reviews. This is common with international vendor websites. A legitimate company would have addressed the 1-star customer reviews, at least, you would hope so.
There are just way too many risks buying brand-name products, especially footwear, from an Asia-headquartered company. First, there is no option to return items to Hong Kong without absorbing an extravagant shipping fee.
There is also the risk of your order not being processed and shipped. Since the vendor is in China, there is no one to be held accountable. Your only option is to file a chargeback.
China is known for manufacturing knockoffs, replicating American brands, such as Nike, Reebok, Chanel, Tiffany, IZOD, Calvin Klein, Micheal Kors, and Oakley. Footwear and apparel just happen to be the top Chinese knockoff targets.
The 1-star Trustpilot reviews are difficult to ignore. Also, the Kicks Crew Store BBB filing is also concerning. While there is no evidence to connect the two websites, it is possible, there is a connection.