Hvnsleep.com is an e-commerce website, owned and operated by Thinknix Enterprises Limited. The HVNSleep Pod is designed to prevent snoring, according to the official website. Other websites associated with the HVN Sleep Pod:
About The Vendor
The vendor is Thinknix Enterprises Limited at 1286 University Ave., #1019, San Diego, CA 92103. A Google search connected the address to a FedEx ShipCenter facility. The vendor utilizes what appears to be a dropshipping service.
A business search via the California Secretary of State website did not validate Thinknix Enterprises Limited as a legitimate business.
A business search via the Department of State: Division of Corporations validates Thinknix Enterprises Limited as an active domestic corporation.
“F” BBB Rating
Thinknix Enterprises has an “F” BBB rating. The low rating is linked to 9 customer complaints in the last year. The complaints are regarding poor quality, ineffectiveness, delivery and refund issues, and poor customer service.
The website was registered on November 25, 2019.
An Alibaba replica “Mini Anti Snoring Clip” is priced at $0.17 per unit. The HVN Sleep Pod is priced at $19.99 per unit. Both options come with a storage case.
Thinknix Enterprises Limited offers another version of the HVNSleep Pod via the DFY Daily website. This version is priced at $78.99 per unit. Again, there is an Alibaba replica, priced at $50 per unit.
Thinknix Enterprises is not accredited by BBB.
1-Star Bizapedia Rating
Thinknix has a 1-star Bizapedia rating related to refund and delivery issues. Thinknix Enterprises did not refund the customer’s money after order was returned.
A review filed on February 7, 2021, claimed his order was never processed.
Afterword – Is HVNSleep A Scam?
Is HVN Sleep a scam? There is not enough evidence to validate this claim. However, Thinknix Enterprises Limited has a history of not processing customers’ orders, not heeding Refund Policy, and selling low-quality, ineffective products.
Thinknix Enterprises is not accredited by BBB. The filing shows 9 customer complaints in the last year, an “F” rating, and a 1-star customer rating.
Both versions of the HVNSleep Pod have Alibaba replicas. Hvnsleep.com utilizes the exact same product image as the Alibaba replica. ThinkNix Enterprises is most likely an Alibaba/AliExpress dropshipper.
After reading the BBB customer complaints, it looks as if Thinknix Enterprises processes some orders and not others. When the customer reaches out to the vendor, a representative makes an excuse as to why the order has not been shipped. The representative seems to be stalling, hoping to relax the customer long enough to allow the warranty period to expire.
Some of the complaints claim they received tracking numbers linked to unknown addresses. Once the tracking number shows the order delivered, PayPal removes all responsibility, Thinknix Enterprises is off the hook, and the customer has nothing to show for his/her money.