Tvidler-official.com is an e-commerce website, promoting the TVidler Ear Wax Cleaner. The device is designed to replace the cotton Q-Tip, according to the vendor.
The website does not have an About Us page. The Contact Us page provides the phone number, (443) 214-3192, no physical address. The area code 443 covers the Baltimore metropolitan area.
TVidler customer support email is https://tvidler-official.com/contact.
TVidler Return Policy
TVidler is backed by a 30-day money-back guarantee. However, you can expect to be penalized 15 percent of the total cost. The 15 percent is a restocking fee. All returns must be authorized in advance.
In addition to a 15%-restocking fee, customers are required to pay for all shipping charges and an additional $10 for handling. By the time, all the fees are deducted from the return, customers will be lucky to get $1 or in the negative.
Customers are responsible for the shipping fees. An additional $4.95 will be added to the total of each order.
The website was registered on April 27, 2021.
The TVidler has an Alibaba Smart Spiral Earwax Remover Tool replica. TVidler Ear Wax Cleaner is priced at $29.95 per unit, with an additional $4.95 for shipping. The Alibaba replica is priced at $0.75 (75 cents) per unit, with shipping calculated when you place the order.
There are several differences in the earwax removal tools. The number of replacement heads, tips, and price are just a few examples. Both brands are designed from silicone. The TVidler includes six replacement tips while the Alibaba replica includes 16.
The price is significantly lower for the Alibaba look-a-like, which includes 10 additional replacement tips.
BBB does not accredit TVidler. The vendor does not have a BBB business filing.
TVidler Trustpilot Rating 2.6-Stars
Consumers have rated TVidler 2.6 stars out of 5 stars via Trustpilot. The rating includes 57 percent 1-star. Customers claimed their credit cards were charged without authorization. A customer claimed TVidler charged their credit card $75 without her authorization.
Another customer claimed TVidler charged her for five units when she only ordered one. Judith claims she tried to cancel the order, with no luck. Patricia S. made the same claims. She purchased one unit but was charged for three units without her authorization.
Most of the Trustpilot make the same accusations. TVidler adds additional units to their orders to increase sales without authorization.
Afterword – TVidler Scam
Is TVidler a scam? According to Trustpilot reviews, TVidler has a history of defrauding consumers by increasing the number of units without authorization. For example, a customer who purchased one TVidler Ear Wax Cleaner kit is charged for three or five. This is a significant increase in the authorized price.
It is important to note, TVidler does not make returns easy or affordable. The vendor charges customers 15 percent for restocking, $10 for handling, and all shipping costs. By the time, you receive your refund, you will end up owing TVidler. This is a fraudulent business practice in an attempt to deter consumers from returning their orders.
The TVidler Earwax Removal Tool is similar, if not identical to the Alibaba Smart Spiral Earwax Remover Kit. The Alibaba replica comes with 16 replacement tips while the TVidler includes only six. It is likely, the vendor is an Alibaba dropshipper. Of course, there is no evidence to support this claim, but it is still likely.
TVidler is not accredited by BBB. There is no BBB business filing for TVidler as well.
The TVidler is priced at $29.95 plus an additional $4.95 shipping fee, compared to the Alibaba replica at $0.75.